Privacy Policy

1. Introduction

Welcome to VanguardTEFL. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights.

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, including:

• Identity Data: First name, last name, and username.
• Contact Data: Email address, telephone number, and billing address.
• Financial Data: Payment card details (processed securely via our payment gateways; we do not store full credit card numbers on our servers).
• Transaction Data: Details about payments to and from you and other details of courses you have purchased.
• Educational Data: Course enrollment dates, progress tracking, quiz scores, and certificate issuance records.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and operating system.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To process and deliver your course order, manage payments, and collect fees.
• To manage your account, track your educational progress, and issue credentials.
• To respond to your inquiries submitted via our contact forms.
• To improve our website, products/services, marketing, and customer relationships.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, and contractors who have a business need to know.

5. Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website (such as the student portal and checkout) may become inaccessible or not function properly.